Job Category: Customer Support
Job Type: Full Time
Job Location: Malaysia
We are looking for a Customer Service Executive to assist clients with shipment inquiries, quote requests, updates, and general logistics support.
Responsibilities:
- Respond to customer inquiries professionally
- Provide shipment updates and service information
- Support quote requests and client communication
- Coordinate with operations team for status updates
- Maintain clear records of customer communication
Requirements:
- Good communication and customer service skills
- Experience in logistics or service industry preferred
- Able to respond clearly and professionally
- Organized and detail-oriented
- Comfortable using email, phone, and basic systems